Mon – Fri 8am – 7pm, Saturday 10am – 1:30pm

Privacy Policy

At The Pass People, we understand that protecting your personal data is of the utmost importance. The below information outlines how we collect, use, store and protect it.

We will always comply with the Data protection act, we are registered with the ICO and are on the data protection register

What Personal Data do we collect?

We may collect your personal data through various channels as part of an application for or the administration of a driving course.This may include:

  • Name
  • Contact number
  • Address
  • DOB
  • Provisional driving License number
  • Theory Test pass number

How do we use your data?

Where a course is purchased any personal data collected will be used to administer the driving course until you pass with flying colours!

We believe it’s ok to change your mind or think things over.  In an instance where a course is not purchased and the correct marketing consents are gained, your personal information may be used in the future to offer our services.

If your mind is set then you reserve the right to opt out of marketing consents at any time by following the link in any message provided.

Upon leaving an enquiry through any other channel you are are opting into The Pass People’s servicing consents and any contact information provided will be used to offer our services for up to 10 working days

In the event that an enquiry has been started and personal details left but no purchase made, we may use the information provided to contact you for up to 10 working days in order to offer our services, if the privacy box has not been unticked.

Security

We will ensure the security of your data by using the most up to date and secure technologies available to us.

Personal details will only be shared with your assigned driving instructor. We will not share your details externally for any other reason without your prior consent.

Our drivers may request that they take a ‘pass picture’ of you. In the event of allowing this to be taken you consent for this to be used on The Pass Peoples website and in any social media content.

Cookies

We use Cookies to better understand what is and isn’t working on our website and also to make your user experience a better one, they are not used to gather any personal information. However you can amend them in your browser settings.

Your Rights

Your data is your own, you reserve the right to request access to or amend your personal information. Should you wish for us to remove it permanently you can email us as customerservices@thepasspeople.co.uk

Recording calls

All calls are recorded for training and monitoring purposes. Calls may be shared with staff members in order to improve our customer service

Updated Privacy Policy

Our privacy policy is continually updated however if you have any queries please contact us at customerservices@thepasspeople.co.uk